General Terms and Conditions of Sale

Super Flex Tariffs 2022

FROM 09.01.2022 TO 20.08.2022

Deposit : 50% of the total amount of the stay is to be paid at the time of booking.

Cancellation: free of charge up to 14 days before arrival. Cancellation on the day of arrival or no-show: the total amount of the reserved stay will be charged.

Change of stay: In the event of a change of arrival and/or departure date, the full amount of the initial stay will be invoiced as compensation, without any further formality.

Flexible tariffs 2022/2023

FROM 17.12.2022 TO 20.08.2023

Deposit*: 50% of the total amount of the stay must be paid at the time of booking. Beyond the 50% requested at the time of confirmation, the balance of the stay must be paid 30 days before arrival.

Cancellation*: free of charge up to 30 days before arrival. Cancellation on the day of arrival or no-show: the total amount of the stay booked will be charged. The full amount of the stay is retained in the event of cancellation less than 30 days before arrival.

Change of stay: In the event of a change of arrival and/or departure date, the full amount of the initial stay will be invoiced as compensation, without any further formality.

*Please note that reservations for 5 or more rooms are subject to different conditions.

*Special conditions for the Christmas and New Year period (from 17/12/2022 to 07/01/2023):

Deposit: Beyond the 50% requested at the time of confirmation, the balance of the stay must be paid 30 days before arrival.

Cancellation: The full amount of the stay is retained in case of cancellation less than 30 days before arrival.

Prepaid rates

Deposit: 100% of the total amount of the stay is to be paid at the time of booking.

Cancellation: The full amount of the prepayment will be retained for any cancellation.

Change of stay: In the event of a change of arrival and/or departure date, the full amount of the initial stay will be invoiced as compensation, without any further formality.

Please note that reservations for 5 or more rooms are subject to different conditions.

General terms and conditions of sale (applicable to all rates) :

Supplements applicable from the 3rd person in a room per night:

- Room and breakfast : Adult and child over 12 years: 100 € / Child 3-12 years: 85 €.

- Half-board room: Adult and child over 12 years: 170 € / Child 3-12 years: 135 €.

Baby care: 30€ per day

Animal: 35 € per day excluding food.

Tourist tax: The compulsory tourist tax of 5% is excluded from the rate and must be paid at the end of the stay. There is no VAT.

Parking: free (valet parking).

Arrival: The room is available from 4pm.

Departure: The room must be vacated by 12.00 noon at the latest. A penalty of the amount of the night will be applied for any departure after this time.

Cancellation Insurance: For confirmed bookings, you have the possibility to subscribe to the cancellation insurance (EU residents) by contacting our booking department.

Non-smoking rooms: Please note that all rooms in our hotel are non-smoking. In case of non-compliance, you will be charged for the cost of cleaning the room.

Covid 19 Special Terms and Conditions

Our teams are mobilised to reinforce our procedures concerning health safety to the maximum in order to welcome you in the best conditions.

See page

Please note, however, that during this period of uncertainty, we cannot guarantee that all normal services will be maintained. We will strictly adhere to the regulations in force.

For all bookings made, and in the event of the French government implementing new lockdown measures, your rental/booking will be fully refunded at no cost.

We would like to draw the attention of our clients who are coming from outside France to the fact that the uncertainty of the opening of the borders persists and we cannot guarantee that the situation will allow free travel on the dates of your stay. If border restrictions are put in place by the French government or the government of origin, or if quarantine measures are put in place, no refund can be claimed.

Cancellation insurance

In these uncertain times, we recommend that you take out cancellation insurance. Please note that if the pandemic is not covered by this insurance, a medical certificate is required to benefit from it.

Find out more about the general conditions of the cancellation insurance.